Privacy Policy
1. About us
- Website: retropieces-26.fr
- Accommodation: OVH
2. Use of the personal data collected
When you place an order, we collect the following information: name, postal address, company name (if applicable), email address and telephone number. Refusal to provide this information may prevent you from using our services.
Technical data is also collected automatically (IP address, browser type, time of access) for internal statistical purposes and to improve the service.
No information about you is passed on to third parties for commercial purposes.
Cookies
A temporary cookie is deleted when you close your browser. Session cookies store your preferences (standard duration of 2 days, or 2 weeks if the ‘Remember me’ option is ticked) and certain display settings are retained for around one year. You can configure your browser to refuse cookies.
3. Statistics and audience metrics
We collect your IP address, operating system, the pages you have visited, and the date, time and location of your connection in order to improve our service, personalise your experience, track orders and compile statistics.
4. Use and disclosure of your data
Profile data is retained for as long as your account remains active. You may request access to, or the amendment or deletion of, your personal data at any time via our contact form.
5. Contact details
Your details are stored for administrative, legal or security purposes only. Under no circumstances are they passed on to third parties.
6. Further information
Our servers are protected by state-of-the-art technology. IP addresses, usernames and login attempts may be logged in order to detect any malicious activity, and are retained for 60 days.
7. Procedures in the event of a data breach
In the event of a data breach, automatic alerts are triggered and those affected would be notified by email as soon as possible.
8. Automated marketing
We may send you promotional emails about our products and offers. You can unsubscribe at any time via the link at the bottom of each email.
9. Who has access to your data
Only directors and managers have access to order details and the necessary customer information (name, address, email, billing details). Under no circumstances do they have access to your bank details.
10. Sharing with third parties
To operate, our website uses third-party service providers: the secure payment gateways Stripe and PayPal, the Google reCAPTCHA anti-spam service, and Google Analytics for audience measurement (enabled only if you accept cookies). We invite you to consult their respective privacy policies.
11. Payments
Online payments are encrypted and secure. Under no circumstances do we collect your credit card details : they are sent directly to the bank in encrypted form.
12. Newsletter
If you subscribe, we will collect your email address, surname and first name so that we can send you our newsletters, and we may track the number of times they are opened and clicked on. You can unsubscribe at any time via the link at the bottom of each email.